Collecting Follow-Up Information Can
Be a Life Or Death Experience
By Terry Dean
Let me tell you a story. It is
a sad story, but it is all too common. A man or woman one day
decides that they can have more in their life or in their business.
They are told there
is a "Secret Weapon" for marketing available now
to anyone who wants to use it called the Internet.
They get a local internet connection
and then venture out into this brave new world for their business.
They hire the best web designers
they can afford to have a website developed for them so that
they can share their products with the world.
Then, they wait... and wait
some more.
Nothing happens.
Then, they are told you have
to advertise online.
Everyone doesn't show up just
because you have a website online. Yes, that's right. You
are going to have to learn the online advertising methods
such as banner advertising, ezine advertising, classifieds,
trading links, press releases, etc.
So, like good little internet
marketers, they begin their quest for traffic. This sometimes
is a hard road to proceed upon, but they finally accomplish
their goals of getting hundreds of visits to their site daily.
Low and behold though, one further problem presents itself.
Even though they now have a
well done website and hundreds of visitors coming daily, they
aren't making any sales.
There is NO money coming in.
They have spent money on web
hosting, web design, advertising, and more. Their income has
been next to zero up until this point though.
For most internet marketers,
this is the moment of truth for their online business. Will
you do what 95% of people who reach this point do...
Give Up and Quit?
Will you be another person who
leaves the Internet market declaring "People just don't
buy products online!"
This is when most people bury
their internet businesses.
I have seen this happen hundreds
of times already to friends or associates online. Even though
they are in different industries and markets, almost every
marketer seems to come to this crossroad in their online business.
There are two paths available
to you at this point.
Will you be like most and take
the path of failure... giving up right before you find your
breakthrough?
Or will you do what every successful
online marketer does and research out the difference between
those who make money online and those who don't?
I have done my research already
and I am going to let the cat out of the bag right here and
now. The big divider between those who birth a successful
online business and those who bury their dreams and quit is
very simple actually. The secret is...
If You Want to Be Successful...You
Must Collect the Follow-up Information!
Stop and think about that for
a moment. This one aspect of your online business is so important
I could draw you a line in the sand and divide up who has
been successful
online and who hasn't.
The successful marketers are
constantly developing new ways of collecting information about
their prospects or customers.
Throughout my marketing online,
I have found an interesting secret...
Web sites do not make sales.
Email follow-up makes sales!
Ask any marketer online and
you will find that their closing rate from just the website
is horribly low. Most websites get between a 0.05% and a 1%
sales rate from their visitors.
Once you add constant follow-up
by email though to the same prospects, you can get those same
percentages up to .5% to 10% sales rate. This is an increase
of up to 10 times in many cases just because you applied constant
follow-up to the equation.
Let's run through a few quick
tips I have for you on collecting information about your prospects
and about how to do it.
What Type of Information do
You Want to Collect?
1. You absolutely have to get
your prospect's email address.
I make that the number one priority
of my website. Once you have the email, you can start following
up on all of your prospects as often as you want to for FREE.
Now, money is no excuse for
poor follow-up skills. Email is free!
2. You want to collect their
postal address so that you can mail a follow-up sales letter
by snail mail.
I know that snail mail isn't
as glamorous as email, but IT WILL HELP YOU CLOSE SALES. The
response rate on direct mail is still higher than online so
if you collect postal mail information, you can follow-up
online and still get a hard copy of your materials into their
hands.
3. You may want to collect their
phone number.
This tip is most often true
if you are giving away something free. For example, if you
give away a free audio tape, MAKE SURE that your prospect
has to turn in their phone number before you mail them something
with this type
of cost.
Internet people are often trying
to just collect any free thing they find even if they have
no intention of doing anything with it. Don't send out expensive
packages unless you get a phone number which shows a higher
commitment.
4. You should test your website
and ad copy.
Take polls on your website.
Ask your prospects their opinion of your website in guest
books. Get their input. Ask for it. Give away something free
if they give it to you.
Let your prospects tell you
what you need to do to make more sales online.
How do You Collect This Information?
- Start an Ezine
- Have a Guest book
- Give Free Downloads for Filling out a Form
- Offer Low Cost Free Sample by Mail for Visiting
- Take a Poll
- Set Up a Free For All Links Page or Classifieds
- Use Autoresponders
- Run a Contest
See, it may take you a little
thinking time to produce the right method for collecting follow-up
information on your prospects.
Don't even take my list above
as an all inclusive list.
Think up your own ways.
Those people who are the most
successful in any venture are the ones who are innovative.
Whatever you do though in your
online marketing, DO NOT FORGET the follow-up.
The fortune is in the follow-up.
Collect information on your prospects and then get to work
developing a simple follow-up system for contacting each of
them as many times as possible.
Most marketers will tell you
that it takes at least 7 contacts with a prospect to make
the maximum number of sales. Online, I think this number is
much higher.
So get out there and start collecting
follow-up information if you want to make money on the web!
Good luck!
Terry Dean is the creator of
the "Internet X-Factor".
The "Internet X-Factor" marketing is completely
different from what most businesses think is email marketing.
It isn't simply collecting email addresses and sending out
an Ezine. There are way too many of those watered down, opinion
less, pieces of marketing trash already clogging our inboxes
daily
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